PRIVACY POLICY
RICE IAS
Effective Date: 1 January 2026
Last Updated: 1 January 2026
1. Introduction
This Privacy Policy describes how Roy’s Institute of Competitive Examination Pvt. Ltd., operating under the brand name RICE IAS and accessible at https://riceias.com, collects, uses, stores, processes and protects personal data of individuals who visit or use its website and services.
This Policy is issued in accordance with the Digital Personal Data Protection Act, 2023 (India) and applicable laws.
By accessing or using our website or services, you consent to the processing of your personal data as described in this Policy.
2. Data Fiduciary
The Data Fiduciary responsible for processing your personal data is:
Roy’s Institute of Competitive Examination Pvt. Ltd.
RICE IAS
Rohini Building, 58/A, Acharya Prafulla Chandra Road
Near Jagat Cinema, Sealdah
Kolkata, West Bengal – 700009
India
3. Personal Data We Collect
We collect personal data that you voluntarily provide and data collected automatically when you use our website.
3.1 Information You Provide
We may collect the following categories of personal data:
Full name
Email address
Phone number
Residential address
Educational background
Payment information (processed via authorised payment gateways)
Any information submitted through enquiry forms, registrations, admissions forms, or communications
3.2 Payment Information
When you make payments, your payment details are processed securely by authorised third-party payment service providers. We do not store full credit/debit card details on our servers.
3.3 Automatically Collected Information
When you access our website, we may collect:
IP address
Device type
Browser type
Operating system
Date and time of access
Referring URLs
Pages visited
Cookies and similar tracking technologies
4. Purpose of Processing
We process personal data for the following lawful purposes:
To provide educational services and admissions support
To respond to enquiries
To process payments
To manage student accounts
To send service-related communications
To send updates, alerts, and promotional information (where consent is provided)
To improve website performance and user experience
To comply with legal obligations
To prevent fraud and maintain security
We process personal data based on consent, contractual necessity, compliance with legal obligations, and legitimate educational and administrative purposes.
5. Consent and Withdrawal
Where processing is based on consent, you may withdraw your consent at any time by contacting us at the details provided below. Withdrawal of consent will not affect processing carried out prior to such withdrawal.
6. Children’s Data
We may collect personal data of individuals under the age of 18 for educational purposes.
Where required under applicable law, verifiable consent of a parent or lawful guardian will be obtained before processing such personal data.
We do not undertake tracking, behavioural monitoring or targeted advertising directed at children.
7. Data Sharing and Disclosure
We do not sell personal data.
We may share personal data with:
Authorised payment service providers
IT service providers and hosting providers
Customer relationship management systems
Communication service providers (SMS, email platforms)
Government authorities where required by law
Legal and regulatory authorities in compliance with applicable law
All third-party processors are contractually bound to process personal data only for specified purposes and to maintain appropriate safeguards.
We may also disclose personal data where required to:
Comply with legal obligations
Enforce our Terms of Use
Prevent fraud or security incidents
Protect rights, safety or property
We may share aggregated and anonymised data that does not identify individuals.
8. Cross-Border Data Transfers
Some of our service providers may process personal data outside India. In such cases, we ensure that appropriate safeguards are implemented in accordance with applicable law.
9. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Improve website functionality
Understand usage trends
Enhance user experience
Support analytics
Users may control or disable cookies through their browser settings. Certain website features may not function properly if cookies are disabled.
10. Data Retention
We retain personal data only for as long as necessary for the purposes described in this Policy, including:
Duration of active account
Duration required for educational and administrative records
Compliance with legal, accounting or regulatory requirements
Personal data will be deleted or anonymised when no longer required unless retention is required under applicable law.
11. Data Security
We implement reasonable administrative, technical and physical safeguards to protect personal data against unauthorised access, disclosure, alteration or destruction.
While we take reasonable measures to protect personal data, no system is completely secure. Users are encouraged to take appropriate precautions when sharing information online.
12. Your Rights Under the Digital Personal Data Protection Act, 2023
You have the following rights:
Right to access information about your personal data
Right to correction and updating of personal data
Right to erasure of personal data, subject to legal requirements
Right to withdraw consent
Right to grievance redressal
Right to nominate another individual to exercise your rights in the event of incapacity or death
To exercise your rights, please contact our Grievance Officer.
13. Grievance Redressal
In accordance with the Digital Personal Data Protection Act, 2023, we have appointed a Grievance Officer.
Grievance Officer
Roy’s Institute of Competitive Examination Pvt. Ltd.
Email: [Insert official grievance email address]
Address: Rohini Building, 58/A, Acharya Prafulla Chandra Road, Kolkata – 700009
Grievances will be acknowledged and addressed within the timelines prescribed under applicable law.
14. Updates to This Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on our website with a revised effective date.
Continued use of the website after changes constitutes acceptance of the revised Policy.
15. Contact Us
If you have questions regarding this Privacy Policy or your personal data, you may contact us at:
Email: info.iasacademy@riceindia.org
Address: Rohini Building, 58/A, Acharya Prafulla Chandra Road, Kolkata – 700009
